We accept all major payments, such as Google Pay, Apple Pay, AMEX, Master Card, Visa Card & Afterpay. For any questions regarding the available payment methods please contact us at support@mrzoo.com.au

Afterpay is a platform that allows you to buy now and pay later. You will need to commit making four equal value fortnightly instalments over eight weeks. These payments are interest free.

All orders are processed Monday to Friday. Please allow additional time after we have received your payment, for the processing of your order. Orders are not dispatched on weekends or public holidays.

Tracking numbers will be sent to your email once your order has been dispatched.

For more information please visit our Shipping Policy: https://mrzoo.com.au/policies/shipping-policy

Please contact customer service and we will advise you on when we will be receiving more stock in any particular item. Popular items sell out fast, so it’s always best to get in quickly.

Please contact us: support@mrzoo.com.au

We have a 30-day return, exchange and refund policy, which means you have 30 days after purchasing your item to request for a return, exchange or refund.

To be eligible for a return, exchange or refund the item must be unopened and in the same condition as you received it, unworn or unused, with tags, and in it's original packaging.

Items returned after the 30-day policy, may not qualify for a return, exchange or refund.

You’ll also need the receipt or proof of purchase.

For more information please visit our Refund & Return Policy: https://mrzoo.com.au/policies/refund-policy

Unfortunately, If your order is placed, we are unable to accept any cancellations.

You are welcome to return your order once received at your own cost.

For more information please contact us: support@mrzoo.com.au

Goods and Services Tax (GST) included in the pricing of our products.

At this stage we ship goods only within Australia.

Yes! We are more than happy to work with you and to answer any question you may have regarding bulk order purchase options.

If you are interest to place a bulk order, please contact us at office@mrzoo.com.au

If you forgotten your password just click on 'Forgot Password?" add your email at the 'Email Tab' and press 'Submit'. We will send you an email with instructions to reset your password.

We use the Order Information that we collected generally to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Additionally, we use this Order Information to:
Communicate with you, screen the orders for potential risk or fraud and when in line with the preferences you have shared with us and with your permission to provide you with information or advertising relating to our products or services and other updates. 

For more information please visit our Privacy Policy at: https://mrzoo.com.au/policies/privacy-policy